Operational Hub
Carrera 28A #52-04, Chapinero. We are physically present to ensure rapid response across Bogotá.
Direct Line to Operations
We do not route through call centers. When you call purecrafty, you speak directly with the team managing your dispatch.
Service Scope & Quote Accuracy
To provide an accurate proposal within 4 hours, we require specific technical details. This minimizes on-site adjustments.
Required for Quote
- 1. Square Footage: Approximate total area of treatment.
- 2. Surface Types: Marble, carpet, wood, exterior brick.
- 3. Frequency: One-time, weekly, or monthly contract.
- 4. Access: Parking availability, elevator restrictions.
Pitfall Avoidance
Underestimating post-construction debris volume leads to delays. Always specify renovation scope.
Site Visit & Estimate Protocol
We do not provide 'ballpark' figures over the phone. Accuracy requires visual assessment of surface conditions and access logistics.
Step 1: Phone Screening
Determine service match and scheduling window (08:00–12:00).
Step 2: On-Site Walkthrough
Identify surface conditions, high-traffic zones, and access constraints.
Step 3: Itemized Proposal
Delivery via email within 24 hours of visit. Transparent line-item pricing.
Secure Your Booking Slot
All inquiries are acknowledged within 2 business hours. Your data is used solely for service coordination.